Welcome to SSON’s Eastern Europe Summit 2013

This year, we are preparing for a high performance future by gathering the Pan-CEE community, together with Global GBS & Process Leaders to discover holistic approaches to succeeding in the next phase of your journey.

The maturing business services industry in Eastern Europe has created a significant impact to the way in which buyers pursue global sourcing opportunities. Whilst more medium-size companies are seeking offshoring opportunities in Eastern Europe, the existing centres in the regions are breaking the boundaries to push the edge of excellence, and creating measurable top-line impact.

To enable these efforts, the 8th annual Eastern Europe Shared Services & Outsourcing Summit will present best practices on talent strategy, operational transformation, productivity, scope expansion, high-end services and optimised delivery models. Most critically the spotlight will also be placed on:

  • Maturity level assessment –Do I need a strategic shift or just some operational fine tuning
  • Global pattern of migration of Shared Service Centre locations
  • Future model development – How far can you go?
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What’s New 2013

  • Build a customised growth strategy regardless of your maturity level and operating model - Learn how to break the boundaries of your current delivery capability
  • Diversify your knowledge by getting answers from region’s leading voices and global leaders – Achieving World-Class performance and looking beyond the region for your next level development
  • Brand new Global Transformation Forum (GTF) gathers global senior executives to re-evaluate transformation strategies
  • Tailor your agenda to your maturity with specialists streams and deep-discussion roundtables – Gaining solutions for whatever challenges you are confronting
  • Up close with SSON Awards winners – Access to exclusive information on what has made their projects shine?
  • An exciting site tour to RBS Global Hub Europe – Direct experience with a World-Class global Centre of Excellence

Testimonials

‘Very valuable. Contact with peers is key and this was an excellent idea to focus on a particular geography such as CEE’
- François Paccaud, Financial Services Lead, Nestlé Business Services
‘Extremely valuable! It was great to discuss how relationships with business divisions evolve in different organisations and hear how other organisations retain and develop their staff’
- Dinara Minikeeva, Finance Officer Hungary, FAO UN
‘My first attendance at a SSON event. Very useful to network and hear about experiences from peer group’
- Robert Schneyder. Head of Shared Services CWE & CEE, Pandora Jewelry

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »

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